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As a growing number of employees bring and use their own devices to work, managing technology and security has become a nightmare for many businesses. Power is being dispersed among a growing digitally literate workforce, who increasingly demand consumer-grade technology. It’s disrupting IT departments that have historically been driven by a command-and-control structure with rigid processes and rules.

Employee demand for consumer technologies accelerated with the release of mass-market smartphones like the iPhone in 2007. Today, technology innovation in the consumer market far outpaces that of the enterprise world, and the result is major disruption in how companies view their IT departments.

It’s important for technology leaders to accept this paradigm shift and redefine their roles. Rather than putting up barriers to prevent employees from using these technologies, CIOs and CTOs should become chief innovation officers and chief teaching officers. Technology abstinence policies should be replaced with innovation, education and guidance on how to safely use emerging technologies within the workplace.

Technology propagation was quite different ten or fifteen years ago. Most innovations took hold in the enterprise and then migrated into the consumer space -- take, for instance, email or mobile phones. Today’s turbulence in the corporate IT world is the result of rapidly shifting the direction in which this technology innovation moves.

Today a significant share of these tools gain large market shares in the consumer world before being brought into the enterprise. What’s most troubling for CIOs and CTOs is that the devices are coming into the organization undetected, unmonitored and unmanaged.

Unbeknownst to many companies, a full shadow IT network is growing from all of these consumer devices, with a large part of daily operations or communications being handled by them. Line-of-business managers are now empowered to push their own technology initiatives, without requiring the support of centralized, bureaucratic IT departments. This is excellent for business teams, terrible for technology departments and potentially dangerous for companies.

Power is being stripped from IT departments and they’re losing control of their company technology empires. Technology is being democratized and decisions are being decentralized. Yet, as with any systemic transfer of power, your technology world can quickly descend into chaos if business and technology leadership don’t collaborate to focus on stabilizing the new world order with calculated strategic decisions.

A good CIO knows that technology’s singular purpose is to drive the operational efficiency of the company and enable the successful execution of business strategy. A good CEO sees technology as a strategic asset, where tactical decisions can have unintended and amplified long-term implications.



Read more: http://www.entrepreneur.com/article/230072#ixzz2lmyDOkBU



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